One Friday around 4pm, a facilities maintenance company on the East Coast called about a Coronado coffee shop it has a maintenance contract with. The shop's only restroom was down, and we had someone there within about half an hour. We kept the maintenance company updated by text and phone. We texted them when the contractor was on the way, when he arrived, and when he started looking at the problem. This company asked to be notified before any repair was made, which is what we did. Once we had the green light, the contractor pulled the toilet because there was no cleanout, cleared what was blocking the line, reset the toilet and cleaned up. The process took about an hour, and the coffee shop restroom was back in business.
Other Coronado calls have been a coffee shop with its kitchen drains clogged, a bar and restaurant with both restroom toilets clogged, and a commercial toilet replaced outright.