A restaurant manager in Escondido called on a Sunday night, around 8. All 3 of the kitchen's tankless water heaters were down. He had already called several places and gotten voicemails or been told nobody could come until Monday, and if nobody came that night, they would be closed on Monday. We answered, asked a few short questions, and were lining someone up while he was still on the phone. The contractor went out that night and stayed until about half past 11 to get the kitchen's hot water back.
In Escondido, a real estate company was buying a 4 unit commercial property made up of auto and tire shops in warehouse units. Before closing, it needed camera inspections of all 4 sewer lines. Two of the units had no cleanout, so the contractor pulled the toilets to get the camera in, and the buyer got recorded footage of every line.