The manager of a grocery store in Hillcrest called on a Saturday. The men's and women's restrooms were both closed, their regular plumbers could not get there that day, and the store was not on contract with us. We told them exactly how it would go. One person to reach, and updates by text and phone at every step. Someone was out within the hour. Both restrooms were open again that afternoon.
Other San Diego calls have included a juice bar in Mission Beach whose new owner wanted a walkthrough of everything she was worried about, a store in Miramar with a restroom line that needed hydro jetting, and a tattoo shop in North Park with a restroom clog that got handled right away.