The water coming into your La Mesa home travels a long way, and it picks up minerals along the way, mostly the calcium and magnesium that make this county's water hard. You've probably seen it around the house, white crust on the shower head, film on the glass door, scale in the bottom of the kettle, and a water heater that rumbles. All of those come from the same minerals.
Water treatment comes in 2 kinds. A softener addresses the minerals themselves, and you notice it all over the house, less scale in the pipes and the water heater, glass that rinses clean, and skin and hair that feel less dry. Filtration is the other half, addressing taste, odor, and the broader question of what's in the water, which for a lot of households is what prompted the call in the first place. Some homes want one, some want both, and the right answer depends on your water and your priorities.
The conversation here runs on plain English and zero pressure. What your water actually is, what each system actually does, whole house versus under sink, what maintenance genuinely involves, and what solves the thing you actually care about. Then the decision is yours, made at your pace. If you've been seeing the signs for years, the test tells you what's actually in the water.