Effective Date: 16th July 2025

At Pipe Patrol Plumbing, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our site or submitting your information, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, email address, phone number, physical address

• Service Details: Information related to plumbing service requests, locations, and property types

• Payment Information: If applicable, limited billing information (processed securely through third-party payment processors)

• Technical Data: IP address, browser type, device information, and how you interact with our site

We only collect information that is necessary to provide our services, respond to inquiries, or improve your experience.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to service inquiries or schedule appointments

• To provide and manage plumbing services

• To communicate updates, estimates, or confirmations

• To improve our website’s performance and user experience

• To comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information to any third parties.

3. Information Sharing

We may share your information in the following situations:

• With Service Providers: We may share your data with trusted vendors (e.g., email hosting or payment processors) who help us operate our business.

• Legal Requirements: If required by law, court order, or government request, we may disclose your information.

• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.

All shared data is protected with the appropriate confidentiality and data protection agreements.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. This includes using secure servers, encryption, and firewalls. However, please note that no online transmission is ever completely secure.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These help us understand website traffic and improve usability. You can control or disable cookies through your browser settings.

6. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your data

• Request deletion of your information, where applicable

• Opt-out of receiving marketing emails or updates

To make any such requests, please contact us at info@pipepatrolplumbing.com.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal data.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect or store personal information from minors. If we become aware that we’ve collected data from a child under 13, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 Email: info@pipepatrolplumbing.com
📞 Phone: 888-718-9955
📍 Serving: San Diego, CA