East County kitchens work their disposals hard, with big families, a lot of cooking and decades of use in the older houses, so when one quits, the household notices right away. The good news is that most disposal problems come down to a short list. If it hums but doesn't spin, it's usually a jam, and jams are the easiest disposal problem to fix. If it leaks underneath, it's often the seals or the housing, and that can go either way. If it's completely silent, the cause is usually electrical or the motor, and a failed motor usually means a new unit.
Jams are the most common failure because kitchens are busy places. Fibrous scraps wrap the impellers, something hard slips in during cleanup, the works lock, and the motor hums against the blockage. The proper clearing takes the right tool, and that matters, both for hands and for the unit, because forcing a jammed disposal finishes motors early. Clearing it is also a chance to check for damage, since some jams pass without a trace and some leave damage that changes the math.
When replacing the unit makes more sense, you'll hear that plainly, along with the reasons. The new unit gets sized to how the household actually cooks and installed with the plumbing connections done properly. In houses where the disposal drains into 60 year old lines, the install is a good time to look at those lines too, because a new disposal connected to a slow old drain only solves part of the problem. You get everything in plain English, and you make the call.